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FAQ

Let's Make Magic Together - Tell us About Your Day!

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Payment Terms:

A 50% non-refundable deposit is required at the time of booking to secure your date and services. The remaining balance is due no later than 30 days prior to your event date.

Do we charge a wear and tear fee?

Yes - to keep our collection looking its best for every event, we apply 10% wear and tear fee to each rental order. This covers natural aging and maintenance of our inventory so we can continue providing beautiful pieces for your events.

Delivery & Pickup Details:

Delivery is available for all rental bookings and is scheduled based on your event location and setup needs.

Delivery fees apply and are based on your event location and distance from our base. Exact fees will be provided in your custom quote.

Pickup is scheduled for the same evening after your event or the following morning, depending on your venue and timeline.

If someone other than the client is handling pickup, they must read and agree to the terms of our rental contract and assume full responsibility for all items.

All rentals must be returned in the condition they were delivered. Any damaged or missing items may result in additional charges.

Forest and Fern LLC

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